Discut Blog

We write about our way of building communities.

2023-05-29T12:32:14.928162Z

Maximizing Customer Engagement with Community Software

In the digital age, businesses are constantly searching for innovative ways to keep their customers engaged and loyal. One increasingly popular solution is customer community software. It is a dynamic tool that allows businesses to interact with their customers, foster relationships, and improve product and service quality. But what exactly is customer community software, and how can it revolutionize your business? This article provides a comprehensive guide to understanding this groundbreaking technology and its benefits. Understanding Customer Community Software Customer community software is an online platform that helps business...

2023-05-27T19:30:45.314052Z

Community Newsletters: The Key to Building a Thriving Online Community

Every thriving community, online or offline, shares a common attribute — a continuous exchange of value. In a bustling marketplace, this might be trading goods and services. In an academic setting, it could be the flow of knowledge and ideas. But in an online customer community, one of the most significant means of creating and sharing value is through communication. It's here that the community newsletter becomes a powerful, transformative tool. The community newsletter is much more than an information bulletin. When properly leveraged, it becomes a linchpin of your community-building strategy. This article dives into the world of c...

2023-05-02T10:09:19.437498Z

The Ultimate Guide to Building a Thriving Community for Your Business

If you've ever been in a small business or a startup, you'll know that the road to success is paved with blood, sweat, and a seemingly infinite number of frantic all-nighters. One thing that can make or break a business, especially in its early stages, is the presence (or absence) of an engaged online community. These communities can provide critical support, feedback, and word-of-mouth marketing, making them a vital lifeline for entrepreneurs. In the age of the smartphone, having a dedicated community is like having a supercharged, direct line of communication with your customers. These apps can improve customer engagement, streamli...

2023-05-01T09:12:36.394254Z

16 Best Discord Alternatives for Brand Communities

Greetings, fellow earthlings! Your quest for the ultimate community platform has led you here, to this comprehensive guide. In this grand odyssey, we shall embark on a journey through the galaxy of online community platforms, leaving no stone unturned, no asteroid unexplored, and no platform unscrutinized. Now, gather around, weary travelers, for our tale of 16 Discord alternatives. Each will be weighed upon the scales of five mighty comparison criteria: features, pricing, pros, cons, and a detailed overview. Fear not, for this guide shall be your compass, your map, and your guiding star as you navigate the treacherous seas of commun...

2023-04-30T16:24:58.650646Z

The Hidden Treasure of Community Platforms: Unlocking Business Potential

Ah, the sweet scent of success! You've got a small business, or maybe a shiny new startup, and you're eager to set up an online community around your product. But let me guess, you're feeling a bit like a sailor lost at sea without a compass, aren't you? Well, fear not, my intrepid entrepreneur, for I have the treasure map to guide you through the tempestuous waters of the community platform ocean! Let's dive into the hidden treasure of community platforms and unlock the vast potential they hold for your business. In this extensive and ever-so-slightly verbose exploration, I shall reveal the secrets that will help you navigate the ch...

2023-04-30T14:46:59.128290Z

Building Your Online Tribe: The Wacky World of Community Apps

Ah, the Internet. The digital Wild West where everyone's got their own little corner of cyberspace, trying to carve out a niche and make a name for themselves. In this vast, lawless frontier, small businesses and startups find themselves like intrepid pioneers, seeking new opportunities, territories, and communities to conquer. But fear not, dear reader, for I come bearing a veritable treasure map to the best online community apps to help you on your quest. Ready to forge new bonds, nurture customer loyalty, and make some friends along the way? Saddle up, partner. Let's explore the wacky world of online community apps. Part 1: The Go...

2023-04-29T14:04:26.779818Z

Client Communication: Keep It Simple and Genuine

In the end, it's all about cozying up with your customers. That's the secret sauce to a thriving business. So, ready to become a customer connection connoisseur? Let's jump in and unravel the mastery of bonding with your clients. You don’t need to communicate with every customer, most active is enough. You might think that effective client communication means you have to reach out to each and every one of your customers. Well, let me tell you, that's not the case! Instead, focus on connecting with your most active users—those who are truly engaged with your product or service. These are the people who will provide you with invaluabl...

2023-04-29T13:20:35.520060Z

Community Onboarding: Definitive Guide

Introduction Brand communities have become a crucial aspect of a successful business in today's digital age. A brand community is a group of people who come together to share their passion, experiences, and knowledge about a particular product or service. Building a strong online community around your product can drive customer loyalty, increase brand awareness, and even provide valuable insights for product development. However, creating an engaged and thriving community requires an effective onboarding process for new members. In this blog post, we will discuss the importance of having a good onboarding process for your online com...

2023-04-25T21:20:48.003908Z

Customer Community

Creating a great product is only half the battle. The other half lies in understanding your customers, their needs, and their feedback. Without a strong connection to your customer base, even good ideas can fall flat. That's where the power of a customer community comes in. In this article, I'll share my experience in building customer-powered products, explaining why customer communities are essential, how to choose the right platform, and how to effectively communicate with your customers. Why you need a customer community? Understanding your customers. A customer community serves as a bridge between your company and its users. I...

2023-04-24T12:44:36.720301Z

Top 7 Discourse Alternatives for your business

Many solutions on the market allow you to build an online community. Discourse stands out from the rest because of its wide adoption across the internet. It powers many communities, from chat groups to customer portals. More and more people participate in online discussions, provide feedback, and seek answers from more experienced peers online. This is why it's so important to have a community that will serve your audience, be it your friends, students, or customers of your business. Discourse is one of the first solutions that appeared on the market. It has grown a lot since its release in 2014. But the internet has changed since t...

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